What happens when I submit a complaint?

Once a complaint has been received, Staff will investigate the complaint to see if there are any code violations. If the complaint is found to be violating code the City will go through the requisite process to rectify the issue.

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1. Who issues violation notices or citations from the City?
2. I’ve received a violation, how long do I have to rectify the issue?
3. What are the most common types of violations?
4. Can I submit a complaint anonymously?
5. Where can I submit a complaint?
6. What happens when I submit a complaint?