How do I read my meter?

If you are a residential or business customer with the City of Justin Water Department, you have a RG3 direct read meter that tracks your water usage. 

It’s important for you to understand how much water your home or business uses each month. By tracking your water usage, you can quickly identify leaks within your home or business as well as discover ways you can help conserve water during the summer months.  

  • Locating Your Meter Box
    First, you will need to Locate Your Meter Box. The meter will reside inside a meter box. Carefully remove the lid by inserting a large screwdriver into one of the holes located on the lid. Once the screwdriver is firmly inside the hole, use the screwdriver to pry the lid off the meter box. 

  • Reading the Odometer
    Once the meter box lid is opened, you will see the water meter. There is a dial and an odometer on the meter face. The last two digits in the far upper right are NOT included in your reading. The dial measures the amount of water that your home or business is using throughout the day. For the typical residential meter, one full rotation of the dial equals ten gallons of water usage, The odometer is a cumulative reading of the total water usage from the day when the City of Justin installed the meter. In order to track your water usage, record the numbers on the odometer as well as the date you recorded the information. Once you have recorded the odometer reading, it is important that you replace and secure the lid by sliding it back into place on the meter box. 

  • Tracking Your Use
    After seven days, read the odometer again and record the water usage and date. By subtracting the first reading from the second reading, you will be able to determine your water use in gallons for that week. If you want to know your average daily water usage during this period, divide the water usage in gallons by the number of days between readings.  

Keep in Mind
Please keep in mind that you may check the water meter and record your usage on a different date than the City of Justin uses for its billing purposes. This could result in a slight difference in the amount you find on your water meter in comparison to the water usage used to determine your bill. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source that may use a large amount of water. 

Identifying a Leak
To test for leaks, turn off all equipment and appliances within the property that use water. Once you are sure that no water should be coming into the home or business, return to the meter; if the leak indicator is moving, water is still flowing through the meter and there is probably a leak somewhere in your system. 

Contact Us
If your reading is significantly lower than the reading on your bill, please contact the City of Justin Water Department at 940-648-2541, ext. 102 or email bking@cityofjustin.com to request someone to come and re-read your meter.